Dreadlock Odyssey is taking every precaution necessary to limit the exposure and spread of colds, flus (including COVID-19) and other communicable diseases. The same due diligence is expected from clients. You, too, should take preventative measures to keep everyone healthy and safe.
Health care guidelines
Bookings must be done at least a week in advanced. Same day appointments will not be offered.
Kindly limit the number of people in your home. If you're expecting friends or family for a visit, I ask that you reschedule your appointment.
Only the required materials for your appointment will enter your home. My hands will be sanitized before entering, and as always, my tools will arrive clean.
Please have a clean, out of the way space ready for your appointment. Low traffic areas are preferred.
If you or a household member has been sick (Covid or otherwise) within the last two weeks of your appointment, I ask that you reschedule your session.
Security deposit
Being a mobile loctician is a wonderful thing. Traveling two hours to find out that you're suddenly unavailable for your appointment is NOT. In an effort to minimize disruptions to scheduling, a $50 non-refundable security deposit is required from new clients and existing clients who have previously cancelled without consideration. Appointment dates without a deposit will not be held. Kindly be ready to send a deposit when booking.
I, of course, understand that life can sometimes be unpredictable. Should you not be able to keep your appointment by the time you receive your confirmation message, your security deposit will be transferred to the rescheduled date. Clients who repeatedly cancel or are no shows forfeit their deposit.
Deposits expire at the end of the year.
Payment
Navigating the necessity of payment for services may seem unpleasant, yet it remains an essential aspect of sustaining the quality of my work. I acknowledge the discomfort while emphasizing the importance. Your ongoing support allows me to continue to offer the services you need, for which I am grateful.
Accepted methods of payment are cash and electronic money transfers. I encourage prompt settlements to avoid any potential inconveniences. While I appreciate your timely payments, it's crucial to note that overdue payments may lead to referral to a collection agency. This step ensures fair and consistent adherence our financial agreement, safeguarding the sustainability of my services. Your cooperation in meeting payment deadlines is highly valued, contributing to a smooth and mutually beneficial service relationship.
Location
Dreadlock Odyssey is known for delivering a quality mobile service throughout Ontario. In home, professional dreadlock care services are a great option for parents (no babysitter needed!), for work from home employees, for the carless or if you're part of the neurodiverse community and staying home is what works best for you. Meeting families and discovering new spots along the way has been a pleasure for years!
Clients also have the freedom to meet with me at a studio. Located in the hamlet of Stroud (just south of Barrie), this small space allows clients to save on their travel fee by making the drive themselves. Please note that the studio is not always available. Kindly book your session at least a week in advance.